VIDEO BLOG
A quick phone call can save a showing before it ever hits the calendar.
I had an agent request an 8 a.m. showing at a former orphanage I’m listing. The sellers have young kids, so getting the house ready that early takes some coordination. The showing instructions called for proof of funds or a preapproval, and neither came through with the request. I called the agent, explained why the sellers asked for it, and gave her time to talk with her buyer.
I was on the other side of that conversation while arranging a showing for a $2.4 million home. The listing agent wanted proof of funds or a prequalification. I shared some context about my buyer’s real estate holdings, and the agent was comfortable moving forward with the showing.
In both cases, a conversation helped clarify what the other side needed. If your buyer is reluctant to share financial documents, ask the listing agent what the seller would consider and get your client’s permission before sharing any details. If you’re representing the seller, make the showing requirements clear and explain the reason behind them when an agent calls.
The next time a showing hits a snag, pick up the phone. A few minutes of conversation can keep a qualified buyer and a willing seller moving toward the same table.
